@import url(https://fonts.googleapis.com/css2?family=Roboto:ital,wght@0,100;0,300;0,400;1,100&display=swap);
.floatLeft{padding-top:2px;position:relative;height:auto;width:100%}.floatLeft:after,.floatLeft:before{display:table;content:" "}.floatLeft:after{clear:both}.line{display:inline-block;height:10px;margin-top:7px;margin-bottom:7px;width:100%;background-color:#ede7dc;float:left;clear:both}.line--trunc{max-width:240px;width:100%}.shimmer{background-image:linear-gradient(90deg, #f6f7f9 0, #e9ebee 20%, #f6f7f9 40%, #f6f7f9);background-size:99% 100%;background-repeat:no-repeat;animation:shimmer 1s linear 1ms infinite backwards}@keyframes shimmer{0%{background-position:500% 100%}100%{background-position:10000% 100%}}#preloader{position:fixed;top:0;left:0;width:100%;height:100%;background:rgba(0,0,0,0.7);z-index:1}#loader{display:block;position:relative;left:50%;top:50%;width:150px;height:150px;margin:-75px 0 0 -75px;border-radius:50%;border:3px solid transparent;border-top-color:#9370DB;-webkit-animation:spin 2s linear infinite;animation:spin 2s linear infinite}#loader:before{content:"";position:absolute;top:5px;left:5px;right:5px;bottom:5px;border-radius:50%;border:3px solid transparent;border-top-color:#BA55D3;-webkit-animation:spin 3s linear infinite;animation:spin 3s linear infinite}#loader:after{content:"";position:absolute;top:15px;left:15px;right:15px;bottom:15px;border-radius:50%;border:3px solid transparent;border-top-color:#FF00FF;-webkit-animation:spin 1.5s linear infinite;animation:spin 1.5s linear infinite}@-webkit-keyframes spin{0%{-webkit-transform:rotate(0deg);-ms-transform:rotate(0deg);transform:rotate(0deg)}100%{-webkit-transform:rotate(360deg);-ms-transform:rotate(360deg);transform:rotate(360deg)}}@keyframes spin{0%{-webkit-transform:rotate(0deg);-ms-transform:rotate(0deg);transform:rotate(0deg)}100%{-webkit-transform:rotate(360deg);-ms-transform:rotate(360deg);transform:rotate(360deg)}}.missed-call.Box{height:290px;padding-right:20px;overflow-y:auto}@media screen and (max-width: 800px){.missed-call.Box{padding-bottom:24px !important;max-height:100%;height:auto}}.missed-call.Box h4{width:85% !important;margin-bottom:1.3em !important}@media screen and (max-width: 1024px) and (min-width: 801px){.missed-call.Box h4{width:100% !important}}@media screen and (max-width: 800px){.missed-call.Box h4{width:60% !important}}.missed-call-details ul{list-style:none;font-size:14px;padding:0;color:#25385899;font-family:'Roboto',sans-serif;margin:15px 0px 0px}.missed-call-details ul.days-list,.missed-call-details ul.inner-details{display:flex;align-items:flex-start}.missed-call-details ul li{text-align:left;width:100%}.missed-call-details ul li:nth-child(2),.missed-call-details ul li:last-child{text-align:right}.missed-call-details ul li label{line-height:1.4;display:block;white-space:nowrap}.missed-call-details ul li a{font-size:12px;color:#0075FF;font-weight:600;position:relative}.missed-call-details ul li i{font-size:14px;font-weight:600;vertical-align:text-bottom}.missed-call-details ul.inner-details li:not(:first-child){font-size:20px}.missed-call-details ul.inner-details li span{display:block}body{background-color:#F7F8FB;box-sizing:border-box;margin:0}.table-box-inner .MuiPaper-root{box-shadow:none !important;-webkit-box-shadow:none !important}#tableTitle{text-align:center;margin-bottom:5px}.table-box{overflow-y:auto !important}.table-box .close{float:left;cursor:pointer}.table-box .text-detail{display:inline-block}.table-box h5{font-size:16px;color:#253858;text-align:center;font-family:"Merriweather";font-weight:600;margin:0px}.table-box p{letter-spacing:0.13px;color:#000;opacity:0.5;font-size:10px;margin:5px 0px 2.6em;padding:0}ul.inner-performance{list-style:none;display:flex;justify-content:space-around;margin:0;padding:0}ul.inner-performance li{font-size:14.6px;color:#757575;line-height:1.5}ul.inner-performance li span{display:block;color:#ac6300;font-size:16px;font-weight:600}ul.inner-performance li.today-performance span{color:#1b5805}ul.highlight-points{background:#edf5ff;border:1px dashed #0575ff;border-radius:4px;padding:6px 8px;text-align:left;margin:10px 0px 1.5em;list-style:none}ul.highlight-points span,ul.highlight-points li{font-size:12.6px;color:#0575ff;line-height:21px;text-shadow:0px 1px 1px #0000001a;-webkit-text-shadow:0px 1px 1px #0000001a}ul.highlight-points li:before{position:absolute;content:"";top:1px;left:0;background:#0575ff;border-radius:6px;width:6px;height:6px;bottom:0;margin:auto}ul.highlight-points li{position:relative;padding-left:13px}.table-box label{display:block;text-align:center;max-width:322px;height:21px;background:#0575ff;border-radius:12px 12px 0px 0px;color:#fff;font-size:16px;padding:5px;margin:0px auto;width:100%;line-height:21px}.performance-table{display:table;border:1px solid #c8d9fd;width:100%;border-spacing:0;font-size:14px;background:#fcfcfc;box-shadow:0px 3px 12px #0065ff29;-webkit-box-shadow:0px 3px 12px #0065ff29;border-radius:12px;font-size:16px;color:#253858;border-bottom:0}.performance-table.table1{margin-bottom:25px}.performance-table th{border-bottom:1px solid #c8d9fd;background:#ecf2ff;border-radius:12px 0px 0px 0px;padding:9px 0px}.performance-table th:nth-child(2){border-left:1px solid #c8d9fd;border-right:1px solid #c8d9fd;border-radius:0}.performance-table th:nth-child(3){border-radius:0px 12px 0px 0px}.performance-table td{padding:12px 0px;border-bottom:1px solid #c8d9fd;font-weight:600;border-right:1px solid #c8d9fd}.performance-table td:first-child{font-weight:500}.performance-table td:last-child{border-right:0}.performance-table tbody tr:last-child td:first-child{border-radius:0px 0px 0px 12px}.performance-table tbody tr:last-child td:last-child{border-radius:0px 0px 12px 0px}.performance-table tr td img{margin-left:4px;animation:bounce 2000ms infinite cubic-bezier(0.445, 0.05, 0.55, 0.95);-webkit-animation:bounce 2000ms infinite cubic-bezier(0.445, 0.05, 0.55, 0.95);vertical-align:bottom}@keyframes bounce{50%{transform:translateY(-3px)}}@media (max-width: 800px){.table-box-inner{overflow-x:scroll;width:100% !important;transform:none !important;top:auto !important;bottom:0px;left:0 !important;padding:15px 0px !important;margin:auto !important;border-radius:40px 40px 0px 0px}.table-box-inner .MuiPaper-root{box-shadow:none !important;-webkit-box-shadow:none !important;border-radius:0px;margin:0}.table-inner{min-width:100%}.table-inner th{padding:12px 11px}.table-inner td{padding:15px;font-size:12.6px}.table-box-inner .MuiTablePagination-toolbar{padding:0}.table-box-inner .MuiTablePagination-toolbar p{margin:1rem 0 0;padding:0}.table-box-inner .MuiTablePagination-actions{margin:0}.table-box-inner .MuiTablePagination-actions button{padding:5px 10px;top:8px}.table-box-inner .MuiTablePagination-actions button:hover{background-color:transparent}.table-box-inner .MuiTablePagination-actions button:last-child svg{margin-left:-15px;margin-right:5px}}@media (max-width: 576px){.table-box{max-width:92%;width:100% !important;left:0 !important;margin:20px auto 0px !important;border-radius:30px 30px 0px 0px !important;padding:18px 16px !important}.table-box .close{float:right;width:17px;margin-top:-6px}.table-box p{margin-bottom:2em}.table-box label{max-width:235px;font-size:14px;line-height:22px}.performance-table{font-size:12.6px}ul.inner-performance{justify-content:space-around}ul.inner-performance li{font-size:12.6px}ul.inner-performance li span{font-size:14px}ul.highlight-points{margin:10px -3px 1.5em -9px;padding:4px 8px}ul.highlight-points li:before{top:0}ul.highlight-points li,ul.highlight-points span{font-size:12px;line-height:19px}}@media screen and (max-width: 540px) and (min-width: 500px){.table-box{max-width:94%}}.agentDashboardUI{display:flex;width:100%;background-color:#F7F8FB;box-sizing:border-box;word-wrap:break-word}.agentDashboardUI .wrapper{background-color:#F7F8FB;padding:0px 40px 40px;box-sizing:border-box;width:100%}@media screen and (max-width: 768px){.agentDashboardUI .wrapper{padding:0 16px 20px}}.agentDashboardUI .wrapper .main-container{max-width:100%}@media screen and (max-width: 320px){.agentDashboardUI .wrapper .main-container{max-width:285px;width:100%}}.agentDashboardUI .wrapper .agentName{text-align:left;font:normal normal bold 28px/34px Merriweather;letter-spacing:0px;color:#253858;opacity:1;margin-bottom:-6px}.agentDashboardUI .wrapper .agentName span{font-size:16px}@media screen and (max-width: 767px){.agentDashboardUI .wrapper .agentName{font-size:20px;margin-top:12px}.agentDashboardUI .wrapper .agentName span{font-family:"Roboto", sans-serif;font-weight:500}}.agentDashboardUI .wrapper .Box{background:#fff;box-shadow:0px 6px 16px rgba(52,105,203,0.160784);border-radius:8px;opacity:1;padding:15px}.agentDashboardUI .wrapper .Box h4{text-align:left;font:normal normal 600 16px/21px "Roboto";letter-spacing:0px;color:#253858;opacity:1;margin:0}.agentDashboardUI .wrapper .Box p{text-align:left;font:normal normal normal 14px/27px "Roboto";letter-spacing:0px;color:#253858;opacity:0.6;margin:5px 0px 0px}.agentDashboardUI .wrapper .hrperformance{display:flex;justify-content:space-between;align-items:flex-start}@media screen and (max-width: 767px){.agentDashboardUI .wrapper .hrperformance h4{margin-left:-10px !important}}.agentDashboardUI .wrapper .hrperformance .select{color:#0065ff;font-size:14px;line-height:22px;margin-left:-14px}.agentDashboardUI .wrapper .hrperformance .select .MuiSelect-select{padding:0 32px 0 14px}.agentDashboardUI .wrapper .hrperformance .select svg{color:#0065ff}.agentDashboardUI .wrapper .hrperformance .select .MuiOutlinedInput-notchedOutline{border-width:0}.agentDashboardUI .wrapper .ht192{min-height:192px}.agentDashboardUI .wrapper .text-center{text-align:center !important}.agentDashboardUI .wrapper .text-right{text-align:right !important}.agentDashboardUI .wrapper .float-rt{float:right}.agentDashboardUI .wrapper hr{border:1px solid #eaeaea;background-color:transparent;margin:20px 0px 20px 0px}.agentDashboardUI .wrapper .backBtn{display:inline-block;font-size:28px;height:48px;padding:0;background:#fff;box-shadow:0px 6px 16px rgba(52,105,203,0.160784);border-radius:8px;min-width:48px;margin:10px 25px 30px 0px;vertical-align:baseline}.agentDashboardUI .wrapper .heading{text-align:left;font:normal normal bold 28px/34px Merriweather;letter-spacing:0px;color:#253858;opacity:1;display:inline-block}.agentDashboardUI .wrapper .mobile-icon{display:inline-flex;padding-right:6px}.agentDashboardUI .wrapper .small-text{padding:10px 10px 9px;background:#eaf1ff;border-radius:8px;display:flex;max-width:fit-content;margin:14px 0px;align-items:center;font-size:14px;color:#253858;font-weight:600;font-family:"Roboto", sans-serif}.agentDashboardUI .wrapper .summary-inner{background:#0575ff;border-radius:0px 5px 5px 0px;width:200px;height:49px;margin-top:30px;font-family:"Roboto", sans-serif;display:flex;align-items:center;float:right}.agentDashboardUI .wrapper .img-inner{width:55px;height:55px;background:#fff;box-shadow:0px 3px 12px #00000029;-webkit-box-shadow:0px 3px 12px #00000029;border-radius:50%;display:flex;justify-content:center;align-items:center;float:left;margin-left:-25px;margin-right:10px}.agentDashboardUI .wrapper .img-inner img{width:37px}.agentDashboardUI .wrapper .summary-inner label{color:#fff;font-size:15px;text-transform:capitalize;margin:0}.agentDashboardUI .wrapper .summary-inner label span{display:block;font-size:9px;padding-top:3px;color:#ffffff80}.agentDashboardUI .wrapper .summary-inner img.arrow{transform:rotate(-90deg);-webkit-transform:rotate(-90deg);cursor:pointer;margin-left:11px}.agentDashboardUI .wrapper .csat-rating-details .float-rt{margin-top:-26px;margin-right:-6px}.agentDashboardUI .wrapper .leader-board .view-detail{margin-top:140px}.agentDashboardUI .wrapper .leader-board.rank-inner{min-height:620px}.agentDashboardUI .wrapper .leader-board.rank-inner .view-detail{margin-top:197px}.agentDashboardUI .wrapper .Box{padding-bottom:10px}.agentDashboardUI .wrapper .Box h4{background:transparent linear-gradient(90deg, rgba(58,123,252,0.101961) 0%, rgba(255,255,255,0) 100%) 0% 0% no-repeat;border-left:2px solid #3a7bfcb3;padding:6px 15px;width:200px;margin-left:-15px;margin-bottom:8px}.agentDashboardUI .wrapper .performance.Box p{margin:12px 0px 0px}.agentDashboardUI .wrapper .talktime.Box.no-data{height:277px;overflow-y:auto}.agentDashboardUI .wrapper .bar{margin-bottom:10px}.agentDashboardUI .wrapper .bar .MuiLinearProgress-determinate{background-color:#dcdff5;border-radius:5px}.agentDashboardUI .wrapper .bar .MuiLinearProgress-bar1Determinate{background-color:#4356ee;border-radius:5px}.agentDashboardUI .wrapper .view-detail{margin-top:32px;border:solid #dddddde6;border-width:1px 0px 0px 0px;display:block;padding:8px 0px 0px;font-size:14px;width:100%;border-radius:0px;text-align:center;text-transform:none;color:#0075ff;font-weight:600}.agentDashboardUI .wrapper .view-detail i{font-size:14px;vertical-align:middle;color:#0075ff;font-weight:600;margin-left:4px;margin-top:-2px}.agentDashboardUI .wrapper .video-calling-box .video-calling-details .video-call-attempts div:first-child{width:50%}.agentDashboardUI .wrapper .video-calling-box .video-calling-details .video-calling-content .pointers ul li em{font-style:normal;margin-left:2px}.agentDashboardUI .wrapper .video-calling-box .video-calling-details .video-calling-content a{text-decoration:none}.agentDashboardUI .wrapper .Graph-Box button.bg-purple{background:#e8daf180;color:#8e49b8}.agentDashboardUI .wrapper .Graph-Box button.bg-blue{background:#dbe4fd80;color:#4e7af3}.agentDashboardUI .wrapper .Graph-Box button.bg-yellow{background:#fbead980;color:#eb9442}.agentDashboardUI .wrapper .Graph-Box button.bg-pink{background:#f9dde780;color:#de5886}.agentDashboardUI .wrapper .Graph-Box button.bg-pink:last-child{margin-right:0}.agentDashboardUI .wrapper .GraphData .MuiGrid-root.MuiGrid-item{text-align:center}.agentDashboardUI .wrapper .Graph-Box .plan-suggestion button{margin:0px 12px 1.2em}.agentDashboardUI .wrapper .NewWidgeBtn{margin-top:36px;text-transform:capitalize;color:#bf0f0f;font:normal normal bold 14px/34px roboto;width:140px;text-align:center;float:left;border-radius:5px;cursor:pointer}.agentDashboardUI .wrapper .NewWidgeBtn span{-webkit-animation:flash 3s infinite;animation:flash 3s infinite}.agentDashboardUI .wrapper .NewWidgeBtn span svg{position:relative;top:7px}@-webkit-keyframes flash{from,50%,to{opacity:1}25%,75%{opacity:0.3}}@keyframes flash{from,50%,to{opacity:1}25%,75%{opacity:0.3}}@media screen and (max-width: 1024px) and (min-width: 801px){.agentDashboardUI .wrapper .leader-board.rank-inner .lader-ranking div.active li:nth-child(odd) strong{font-size:15px}.agentDashboardUI .wrapper .leader-board.rank-inner .view-detail{margin-top:150px !important}.agentDashboardUI .wrapper .Graph-Box hr{margin:20px 0px 15px}.agentDashboardUI .wrapper .Graph-Box .plan-suggestion button{margin:0px 3px 1.2em;font-size:12px}.agentDashboardUI .wrapper .chart,.agentDashboardUI .wrapper .chart .chartjs-render-monitor{height:400px !important}}@media screen and (max-width: 1024px) and (min-width: 768px){.agentDashboardUI .wrapper .metricsData .MuiGrid-item.text{padding-top:0 !important}.agentDashboardUI .wrapper .leader-board.rank-inner{min-height:578px}.agentDashboardUI .wrapper .chart,.agentDashboardUI .wrapper .chart .chartjs-render-monitor{height:600px !important}.agentDashboardUI .wrapper .talktime.Box.no-data{min-height:272px}}@media screen and (max-width: 800px){.agentDashboardUI .wrapper .leader-board{min-height:auto;padding-bottom:30px !important}.agentDashboardUI .wrapper .leader-board.rank-inner .view-detail{margin-top:150px !important}.agentDashboardUI .wrapper .video-calling-box .video-calling-details .video-calling-content .pointers ul li img{vertical-align:text-bottom}.agentDashboardUI .wrapper .Graph-Box .inner-buttons{flex-wrap:nowrap;overflow-x:scroll;padding-bottom:18px;display:flex}.agentDashboardUI .wrapper .Graph-Box .inner-buttons button{padding:8px 60px}.agentDashboardUI .wrapper .Graph-Box .inner-buttons button.plan{padding:8px 70px}.agentDashboardUI .wrapper .Graph-Box .inner-buttons button:last-child{margin-right:0px}.agentDashboardUI .wrapper .backBtn{margin:22px 25px 28px 0px}.agentDashboardUI .wrapper .Graph-Box .btns button{margin:4px 0px !important}.agentDashboardUI .wrapper .Graph-Box hr{margin:40px 0px 15px}}@media screen and (max-width: 768px){.agentDashboardUI .wrapper .leader-board.rank-inner .view-detail{margin-top:50px !important}.agentDashboardUI .wrapper .missed-call.Box h4{width:60% !important}}@media screen and (max-width: 767px){.agentDashboardUI .wrapper main{overflow-x:hidden !important}.agentDashboardUI .wrapper .name-text{order:2}.agentDashboardUI .wrapper .summary-inner{width:162px;height:35px;margin:12px 0px 0px}.agentDashboardUI .wrapper .img-inner{width:34px;height:34px;margin-left:-15px}.agentDashboardUI .wrapper .img-inner img{width:24px}.agentDashboardUI .wrapper .summary-inner label{font-size:12.6px}.agentDashboardUI .wrapper .summary-inner label span{font-size:8px;padding-top:2px}.agentDashboardUI .wrapper .summary-inner img.arrow{transform:none;-webkit-transform:none;margin-left:6px;width:12px}.agentDashboardUI .wrapper .metricsData .MuiGrid-item.text{padding:6px 0px 12px}.agentDashboardUI .wrapper .small-text{margin:8px 0px;padding:8px 10px 7px}.agentDashboardUI .wrapper .inner-box{flex-wrap:nowrap;overflow-x:scroll;padding-bottom:18px}.agentDashboardUI .wrapper .performance.Box{margin-top:-18px}.agentDashboardUI .wrapper .bar{margin-bottom:15px}.agentDashboardUI .wrapper .talktime.Box.no-data{min-height:auto}.agentDashboardUI .wrapper .talktime .view-detail{margin-top:12px}.agentDashboardUI .wrapper .csat-rating-details .float-rt{margin-top:-48px;margin-right:-9px}.agentDashboardUI .wrapper .csat-rating-details .view-detail{margin-top:20px}.agentDashboardUI .wrapper .leader-board{padding-bottom:5px !important}.agentDashboardUI .wrapper .leader-board.rank-inner .lader-ranking div.active{margin-bottom:0.5em}.agentDashboardUI .wrapper .leader-board.rank-inner .view-detail{margin-top:32px !important}.agentDashboardUI .wrapper .video-inner{display:block}.agentDashboardUI .wrapper .video-calling-box.Box{width:auto}.agentDashboardUI .wrapper .video-calling-box .video-calling-details .video-calling-content{margin-bottom:8px}.agentDashboardUI .wrapper .video-calling-box .video-calling-details .video-call-attempts div:first-child{width:62%}.agentDashboardUI .wrapper .video-calling-content .view-detail{margin-top:20px}.agentDashboardUI .wrapper .video-calls-details .view-detail i{font-weight:600;color:#0075ff;margin-left:5px}.agentDashboardUI .wrapper .missed-call.Box h4{width:auto !important;margin-bottom:1.2em}.agentDashboardUI .wrapper .missed-call-details ul.days-list li:nth-child(2){margin-left:18px}.agentDashboardUI .wrapper .backBtn{min-width:30px;height:30px;font-size:22px;box-shadow:0px 2px 6px #3469cb29;-webkit-box-shadow:0px 2px 6px #3469cb29;border-radius:4px;line-height:30px;margin:18px 14px 20px 0px}.agentDashboardUI .wrapper .heading{font-size:19px}.agentDashboardUI .wrapper .GraphData .MuiGrid-root{flex-wrap:nowrap;margin:0;width:100%;padding-top:0}.agentDashboardUI .wrapper .GraphData .MuiGrid-root.MuiGrid-item{padding-left:5px;text-align:center}.agentDashboardUI .wrapper .GraphData .MuiGrid-root.MuiGrid-item:first-child{padding-left:0px}.agentDashboardUI .wrapper .chart,.agentDashboardUI .wrapper .chart .chartjs-render-monitor{height:380px !important}}@media screen and (max-width: 480px){.agentDashboardUI .wrapper .video-calling-box .video-calling-details .video-calling-content .pointers ul li em{margin-left:21px}.agentDashboardUI .wrapper .missed-call-details ul li.next{margin-left:-11px}}@media screen and (max-width: 400px){.agentDashboardUI .wrapper .missed-call-details ul li.next{margin-left:-18px}}@media screen and (max-width: 380px){.agentDashboardUI .wrapper .video-calling-box .video-calling-details .video-call-attempts div:first-child{width:57%}}.agentDashboardUI .leader-board{box-shadow:none;height:608px;overflow-y:auto}@media screen and (max-width: 1025px) and (min-width: 800px){.agentDashboardUI .leader-board{min-height:578px}.agentDashboardUI .leader-board .view-detail{margin-top:95px !important}}@media screen and (max-width: 768px){.agentDashboardUI .leader-board{min-height:400px !important}.agentDashboardUI .leader-board .view-detail{margin-top:50px !important}}@media screen and (max-width: 767px){.agentDashboardUI .leader-board{padding:15px 10px 8px !important;min-height:auto !important}.agentDashboardUI .leader-board .view-detail{margin-top:32px !important}}.agentDashboardUI .leader-board small{font-weight:400;font-size:10px}@media screen and (max-width: 1024px){.agentDashboardUI .leader-board small{display:none}}.agentDashboardUI .leader-board .leader-board-heading{display:flex;justify-content:space-between;align-items:flex-start}@media screen and (max-width: 767px){.agentDashboardUI .leader-board .leader-board-heading h4{margin-left:-10px !important}}.agentDashboardUI .leader-board .leader-board-heading .select{color:#0065ff;font-size:14px;line-height:22px;margin-left:-14px}.agentDashboardUI .leader-board .leader-board-heading .select .MuiSelect-select{padding:0 32px 0 14px}.agentDashboardUI .leader-board .leader-board-heading .select svg{color:#0065ff}.agentDashboardUI .leader-board .leader-board-heading .select .MuiOutlinedInput-notchedOutline{border-width:0}.agentDashboardUI .leader-board .lader-ranking{padding:0;margin:7px 0px 0px}.agentDashboardUI .leader-board .lader-ranking li{display:inline-block;width:50%;color:#253858;text-align:left}.agentDashboardUI .leader-board .lader-ranking li strong{display:block;font:normal normal 600 12px/16px "Roboto"}.agentDashboardUI .leader-board .lader-ranking li span{font:normal normal normal 12px/16px "Roboto";display:block}.agentDashboardUI .leader-board .lader-ranking li:nth-child(even){text-align:right;vertical-align:super}.agentDashboardUI .leader-board .lader-ranking li:nth-child(odd) strong{color:#253858}@media screen and (max-width: 1025px) and (min-width: 800px){.agentDashboardUI .leader-board .lader-ranking li:nth-child(odd) strong{display:flex}}@media screen and (max-width: 767px){.agentDashboardUI .leader-board .lader-ranking li:nth-child(odd) strong{display:flex}}.agentDashboardUI .leader-board .lader-ranking li img{float:left}.agentDashboardUI .leader-board .lader-ranking div{margin:0 0 0.5em;padding:8px}.agentDashboardUI .leader-board .lader-ranking div.active{background:transparent linear-gradient(109deg, #0052C1 0%, #F45E9D 100%) 0% 0% no-repeat padding-box;border-radius:8px;box-shadow:0px 3px 12px #3469CB29;-webkit-box-shadow:0px 3px 12px #3469CB29;padding:15px}.agentDashboardUI .leader-board .lader-ranking div.active li img{margin-top:2px;padding-right:8px}@media screen and (max-width: 767px){.agentDashboardUI .leader-board .lader-ranking div.active{padding:12px 14px;margin-bottom:35px}}.agentDashboardUI .leader-board .lader-ranking div.active li{color:#fff}.agentDashboardUI .leader-board .lader-ranking div.active li:nth-child(odd) strong{color:#fff;font-size:16px;margin-top:4px;display:inline-block}.agentDashboardUI .leader-board button{font:normal normal 600 12px/16px "Roboto";letter-spacing:0px;color:#0075FF;opacity:1;text-transform:capitalize;margin-top:0px;padding:0;background-color:transparent}.agentDashboardUI .leader-board button i{color:#0075FF;margin-left:5px;font:normal normal 600 12px/16px FontAwesome}.agentDashboardUI *{--sb-thumb-color: #c5cec9;--sb-size: 4px}.agentDashboardUI *::-webkit-scrollbar{width:var(--sb-size)}.agentDashboardUI *::-webkit-scrollbar-track{background:var(--sb-track-color);border-radius:3px}.agentDashboardUI *::-webkit-scrollbar-thumb{background:var(--sb-thumb-color);border-radius:3px}.agentDashboardUI .performance{height:277px;position:relative;overflow-y:auto}.agentDashboardUI .performance i{text-align:left;font:normal normal normal 16px/32px FontAwesome;letter-spacing:0px;color:#253858}@media (max-width: 767px){.agentDashboardUI .performance i{font-size:20px}}.agentDashboardUI .performance .performanceData{display:flex;justify-content:space-between;align-items:flex-end;margin-bottom:9px}.agentDashboardUI .performance .performanceData h2{text-align:left;font:normal normal 400 30px/36px "Roboto";letter-spacing:0px;color:#253858;margin:0px;padding-top:2px;cursor:pointer}.agentDashboardUI .performance .performanceData h2 img{margin-left:6px;animation:bounce 2000ms infinite cubic-bezier(0.445, 0.05, 0.55, 0.95);-webkit-animation:bounce 2000ms infinite cubic-bezier(0.445, 0.05, 0.55, 0.95)}@keyframes bounce{50%{transform:translateY(-3px)}}@media (max-width: 767px){.agentDashboardUI .performance .performanceData h2{font-size:22px}}.agentDashboardUI .performance .performanceData h6{text-align:left;font:normal normal normal 14px/27px "Roboto";letter-spacing:0px;color:#253858;margin:0px}.agentDashboardUI .performance .performanceData h6 i{font:normal normal normal 14px/27px FontAwesome}.agentDashboardUI .performance .performanceData h6 span{opacity:0.6;margin-right:4px}.agentDashboardUI .performance a{text-decoration:none;display:block;text-align:right}.agentDashboardUI .performance button{font:normal normal 600 12px/16px "Roboto";letter-spacing:0px;color:#0075FF;opacity:1;text-transform:capitalize;margin-top:18px;padding:0;background-color:transparent}.agentDashboardUI .performance button i{color:#0075FF;margin-left:5px;font:normal normal 600 12px/16px FontAwesome}.agentDashboardUI .performance .fosdata-details ul{list-style:none;font-size:14px;padding:0;color:#25385899;font-family:"Roboto", sans-serif;margin:15px 0px 0px;display:flex;align-items:flex-start}.agentDashboardUI .performance .fosdata-details ul li{text-align:left;width:100%}.agentDashboardUI .performance .fosdata-details ul li label{line-height:1.4;display:block;white-space:nowrap}.agentDashboardUI .performance .fosdata-details ul li a{font-size:12px;color:#0075ff;font-weight:600;position:relative}.agentDashboardUI .performance .fosdata-details ul li i{font-size:14px;font-weight:600;vertical-align:text-bottom;line-height:20px}.agentDashboardUI .performance .fosdata-details ul li span{display:block}.agentDashboardUI .performance .fosdata-details ul li:last-child{font-size:19px;text-align:right}.agentDashboardUI .performance .newUpdate{position:absolute;right:0px;padding:6px 5px 6px 10px;width:50px;top:17px;font:normal normal 600 12px/16px "Roboto";background:transparent linear-gradient(90deg, rgba(252,58,58,0.301961) 0%, rgba(255,255,255,0) 100%) 0% 0% no-repeat}.agentDashboardUI .performance .limitedPay-details ul{list-style:none;font-size:14px;padding:0;color:#25385899;font-family:"Roboto", sans-serif;margin:15px 0px 0px;display:flex;align-items:flex-start}.agentDashboardUI .performance .limitedPay-details ul li{text-align:left;width:100%}.agentDashboardUI .performance .limitedPay-details ul li label{line-height:1.4;display:block;white-space:nowrap}.agentDashboardUI .performance .limitedPay-details ul li a{font-size:12px;color:#0075ff;font-weight:600;position:relative}.agentDashboardUI .performance .limitedPay-details ul li i{font-size:14px;font-weight:600;vertical-align:text-bottom;line-height:20px}.agentDashboardUI .performance .limitedPay-details ul li span{display:block}.agentDashboardUI .performance .limitedPay-details ul li:last-child{font-size:19px;text-align:right}.agentDashboardUI .performance .limitedPay-details ul li:nth-child(2){font-size:19px}.agentDashboardUI .performance .limitedPay-details .lastScore li{padding:2px}.agentDashboardUI .performance .limitedPay-details .lastScore li:first-child{width:50%}.agentDashboardUI .performance .limitedPay-details .lastScore .yellow{text-align:center;background-color:#ffef80;color:#253858}.agentDashboardUI .performance .limitedPay-details .lastScore .red{text-align:center;background-color:#f98f8f;color:#253858}.agentDashboardUI .performance .limitedPay-details .lastScore .green{text-align:center;background-color:#9df58c;color:#253858}.agentDashboardUI .metricsData{background:#ebebeb;margin:15px 0px 0 24px;padding:0 24px 24px 0;border-radius:8px}@media screen and (max-width: 1024px){.agentDashboardUI .metricsData{margin:10px 0px 0 24px;padding-left:20px !important;padding-right:20px}}@media (max-width: 767px){.agentDashboardUI .metricsData{background:transparent !important;padding:0 !important;margin:0px 0px 0px 24px !important}}.agentDashboardUI .metricsData .MuiGrid-item:first-child{padding-left:0}.agentDashboardUI .metricsData .MuiGrid-item:first-child{padding-top:0}.agentDashboardUI .metricsData .MuiGrid-item .first{padding-top:24px}@media screen and (max-width: 1024px){.agentDashboardUI .metricsData .MuiGrid-item:nth-child(n){padding-top:21px;padding-left:20px}.agentDashboardUI .metricsData .MuiGrid-item:nth-child(1){padding-left:4px}.agentDashboardUI .metricsData .MuiGrid-item:nth-child(4){padding-left:0}}@media (max-width: 767px){.agentDashboardUI .metricsData .MuiGrid-item:nth-child(n){padding-left:14px;padding-top:12px}.agentDashboardUI .metricsData .MuiGrid-item:nth-child(1){padding-left:10px}.agentDashboardUI .metricsData .MuiGrid-item:nth-child(6){margin-right:48px}}.agentDashboardUI .metricsData h4{text-align:left;font:normal normal 600 16px/21px "Roboto";letter-spacing:0px;color:#253858;opacity:1;margin:0}.agentDashboardUI .metricsData .Box{padding:15px}.agentDashboardUI .metricsData .Box p{text-align:left;font:normal normal 600 12px/10px "Roboto";letter-spacing:0.17px;color:#253858;opacity:0.6;margin-top:12px}@media (max-width: 767px){.agentDashboardUI .metricsData .Box p{color:#808080;margin-top:6px;opacity:0.7}}.agentDashboardUI .metricsData .Box h2{text-align:left;font:normal normal normal 24px/25px "Roboto";letter-spacing:0.34px;color:#253858;margin-top:13px;margin-bottom:0px}@media (max-width: 767px){.agentDashboardUI .metricsData .Box h2{margin-top:5px;font-size:22px;letter-spacing:0px !important}}.agentDashboardUI .metricsData .Box i{text-align:left;font:normal normal normal 21px/25px FontAwesome;letter-spacing:0.34px;color:#253858}@media (max-width: 767px){.agentDashboardUI .metricsData .Box i{font-size:19px;letter-spacing:0px !important}}.agentDashboardUI .metricsData .Box img{width:36px}@media (max-width: 767px){.agentDashboardUI .metricsData .Box{width:115px;padding:12px 14px}}.agentDashboardUI .metricsData .TodayMetricsData{display:flex;justify-content:space-between;width:100%;padding-left:0px;list-style-type:none}.agentDashboardUI .metricsData .TodayMetricsData li{width:13%}@media (max-width: 767px){.agentDashboardUI .TodayMetricsData li{width:100% !important;margin-right:15px}}@media (min-width: 768px) and (max-width: 1024px){.agentDashboardUI .TodayMetricsData{flex-wrap:wrap}.agentDashboardUI .TodayMetricsData li{width:30% !important;margin-right:15px;margin-bottom:15px}}.agentDashboardUI .csatRating{height:280px;overflow-y:auto}@media (max-width: 767px){.agentDashboardUI .csatRating{min-height:auto}}.agentDashboardUI .csatRating .csatContent .label{letter-spacing:0px;color:#253858;line-height:1.4;opacity:0.6;font-size:14px}@media screen and (max-width: 767px){.agentDashboardUI .csatRating .csatContent .label{font-size:12.6px}}.agentDashboardUI .csatRating .csatContent .value{letter-spacing:0px;font-weight:300;line-height:43px;color:#253858;font-size:30px;margin-top:4px;opacity:1}.agentDashboardUI .csatRating .csatContent .value span{font-size:14px;opacity:.7;vertical-align:middle}@media screen and (max-width: 767px){.agentDashboardUI .csatRating .csatContent .value{font-size:22px;font-weight:400;margin:0;line-height:1.6}.agentDashboardUI .csatRating .csatContent .value span{font-size:10px}}.agentDashboardUI .csatRating .csatContent .note{letter-spacing:0px;color:#000000;line-height:1.4;opacity:0.6;font-size:16px}@media screen and (max-width: 767px){.agentDashboardUI .csatRating .csatContent .note{font-size:12.6px}}.agentDashboardUI .csatRating h2{text-align:left;font:normal normal 400 32px/27px "Roboto";letter-spacing:0px;color:#253858;margin:10px 0px;padding-bottom:8px;position:relative}.agentDashboardUI .csatRating h2 ::before{position:absolute;content:'';bottom:0;left:0;margin:auto;background:transparent linear-gradient(90deg, #DE1010 0%, #E08113 52%, #00D853 100%) 0% 0% no-repeat padding-box;width:130px;height:4px;border-radius:10px}@media (max-width: 767px){.agentDashboardUI .csatRating h2 ::before{width:112px}}@media (max-width: 767px){.agentDashboardUI .csatRating h2{font-size:28px;margin:7px 0px 0px;padding-bottom:5px}}.agentDashboardUI .csatRating h2 span{font:normal normal 300 16px/27px "Roboto";font-weight:400}@media (max-width: 767px){.agentDashboardUI .csatRating h2 span{font-size:14px}}.agentDashboardUI .csatRating .csat-rating-details{min-height:254px;display:flex;flex-direction:column;align-items:flex-start;justify-content:space-between;position:relative}@media screen and (max-width: 1024px) and (min-width: 801px){.agentDashboardUI .csatRating .csat-rating-details{min-height:211px}}@media screen and (max-width: 800px){.agentDashboardUI .csatRating .csat-rating-details{min-height:231px}}@media screen and (max-width: 768px){.agentDashboardUI .csatRating .csat-rating-details{min-height:234px}}@media (max-width: 767px){.agentDashboardUI .csatRating .csat-rating-details{min-height:auto}}.agentDashboardUI .csatRating .csat-rating-details>div{width:100%}.agentDashboardUI .csatRating .csat-rating-details>div .msg{text-align:left;font:normal normal normal 12px/16px "Roboto";letter-spacing:0px;color:#253858;opacity:1;display:inline-block}.agentDashboardUI .csatRating .csat-rating-details>div .range-bar{position:absolute;content:'';top:44px;left:51px;width:5px;height:10px;background:#FF4100 0% 0% no-repeat padding-box;box-shadow:0px 3px 6px #00000029;border-radius:6px}@media (max-width: 767px){.agentDashboardUI .csatRating .csat-rating-details>div .range-bar{top:38px}}@keyframes moveForward{0%{left:51px}25%{left:70px}50%{left:80px}75%{left:90px}100%{left:100px}}.agentDashboardUI .csatRating button{font:normal normal 600 12px/16px "Roboto";letter-spacing:0px;color:#0075FF;opacity:1;text-transform:capitalize;margin-top:20px;text-align:right;padding:0;width:100%;display:block;background-color:transparent}.agentDashboardUI .csatRating button i{color:#0075FF;margin-left:5px;font:normal normal 600 12px/16px FontAwesome}.agentDashboardUI .csatRating .paragraph{text-align:left;font:normal normal normal 12px/16px "Roboto";letter-spacing:0px;color:#253858;opacity:0.8;padding-top:20px}.agentDashboardUI .incentive{height:277px;overflow-y:auto}.agentDashboardUI .incentive h3{text-align:left;font:normal normal 400 24px/32px "Roboto";letter-spacing:0px;color:#253858;margin:0px;padding-top:3px}@media (max-width: 767px){.agentDashboardUI .incentive h3{font-size:22px}}.agentDashboardUI .incentive h3 i{font:normal normal normal 16px/32px FontAwesome}@media (max-width: 767px){.agentDashboardUI .incentive h3 i{font-size:20px}}.agentDashboardUI .incentive .incentive-details{display:flex;flex-direction:column;align-items:flex-start;justify-content:space-between;height:235px}@media (max-width: 767px){.agentDashboardUI .incentive .incentive-details{height:auto}.agentDashboardUI .incentive .incentive-details p{margin:0}}.agentDashboardUI .incentive .blur{color:transparent}.agentDashboardUI .incentive svg{color:#0075FF;width:16px;position:relative;top:3px;left:18px}.agentDashboardUI .incentive button{font:normal normal 600 12px/16px "Roboto";letter-spacing:0px;color:#0075FF;opacity:1;text-transform:capitalize;padding:0;background-color:transparent;width:100%;text-align:right;display:block}.agentDashboardUI .incentive button i{color:#0075FF;margin-left:5px;font:normal normal 600 12px/16px FontAwesome}.agentDashboardUI .incentive .paragraph{text-align:left;font:normal normal normal 12px/16px "Roboto";letter-spacing:0px;color:#253858;opacity:0.6;padding-top:8px;line-height:1.6}.agentDashboardUI .talktime{height:277px;overflow-y:auto}.agentDashboardUI .talktime h2{text-align:left;font:normal normal 400 32px/27px "Roboto";letter-spacing:0px;color:#253858;margin:15px 0px 12px}@media (max-width: 767px){.agentDashboardUI .talktime h2{font-size:28px;margin:14px 0px 5px}}.agentDashboardUI .talktime h2 span{font:normal normal 400 16px/27px "Roboto"}.agentDashboardUI .talktime button{font:normal normal 600 12px/16px "Roboto";letter-spacing:0px;color:#0075FF;opacity:1;text-transform:capitalize;margin-top:0px;padding:0;background-color:transparent}.agentDashboardUI .talktime button i{color:#0075FF;margin-left:5px;font:normal normal 600 12px/16px FontAwesome}.agentDashboardUI .talktime a{text-decoration:none;width:100%;display:block;text-align:center}.agentDashboardUI .Graph-Box{min-height:398px;display:flex;flex-direction:column}@media (max-width: 767px){.agentDashboardUI .Graph-Box{padding:10px 10px 0px !important;margin:0px -15px;border-radius:0px !important}.agentDashboardUI .Graph-Box hr{display:none}}@media screen and (max-width: 320px){.agentDashboardUI .Graph-Box{width:260px}.agentDashboardUI .Graph-Box .chartjs-render-monitor{width:300px !important}}@media screen and (max-width: 320px){.agentDashboardUI .Graph-Box .chart{width:255px;overflow:scroll}}.agentDashboardUI .Graph-Box button{text-align:left;font:normal normal 600 14px/19px "Roboto";letter-spacing:0px;color:#253858;opacity:0.7;margin:0em 1.2em 1.2em;text-transform:capitalize;background:#0065FF;border-radius:20px;padding:8px 15px;line-height:normal;color:#fff}@media screen and (max-width: 1024px){.agentDashboardUI .Graph-Box button{margin:0px 6px 1.5em;padding:7px 12px}}@media screen and (max-width: 800px){.agentDashboardUI .Graph-Box button{margin:5px 12px 0 0 !important;font-weight:600;white-space:nowrap;opacity:0.6}}@media screen and (max-width: 320px){.agentDashboardUI .Graph-Box button{margin:5px 6px 0 0 !important}}.agentDashboardUI .Graph-Box .active{opacity:1;font-weight:500;background:#0065FF;box-shadow:0px 3px 8px #0065FF38;-webkit-box-shadow:0px 3px 8px #0065FF38}.agentDashboardUI .Graph-Box .btns{display:flex;justify-content:flex-end;padding-bottom:20px;z-index:0}@media screen and (max-width: 1024px){.agentDashboardUI .Graph-Box .btns{padding-bottom:12px}}@media screen and (max-width: 767px){.agentDashboardUI .Graph-Box .btns{margin:0;padding-bottom:0px}}.agentDashboardUI .Graph-Box .btns button{margin:0px;font:normal normal normal 12px/16px "Roboto";letter-spacing:0px;color:#253858;opacity:0.6;background:#f1f2fd 0% 0% no-repeat padding-box;border-radius:8px}.agentDashboardUI .Graph-Box .btns .active{background:#fff;box-shadow:0px 6px 16px rgba(52,105,203,0.160784);border-radius:8px;opacity:1;border-bottom:none;left:0px;z-index:99999;font:normal normal 600 12px/16px "Roboto"}@media screen and (max-width: 767px){.agentDashboardUI .Graph-Box .GraphData{background:#F7F7F7;padding:14px 12px;margin:20px -12px 0px;width:100%}}.agentDashboardUI .Graph-Box .GraphData p{font:normal normal normal 12px/16px "Roboto";letter-spacing:0px;color:#253858;opacity:0.6;margin-left:8px;margin-right:8px}@media screen and (max-width: 767px){.agentDashboardUI .Graph-Box .GraphData p{margin:0}}.agentDashboardUI .Graph-Box .GraphData h2{font:normal normal normal 18px/24px "Roboto";letter-spacing:0px;color:#253858;opacity:1;margin:4px 0px 0px}@media screen and (max-width: 1024px){.agentDashboardUI .Graph-Box .GraphData h2{margin-bottom:5px}}@media screen and (max-width: 767px){.agentDashboardUI .Graph-Box .GraphData h2{margin-bottom:0px}}.agentDashboardUI .Graph-Box .GraphData hr{border:1px solid #eaeaea;opacity:1}.agentDashboardUI .video-calling-box{padding-bottom:0 !important;height:300px;overflow-y:auto}.agentDashboardUI .video-calling-box .video-calling-details{display:flex;align-items:flex-end}.agentDashboardUI .video-calling-box .video-calling-details .video-calling-content{width:100%;margin-bottom:16px}@media screen and (max-width: 768px){.agentDashboardUI .video-calling-box .video-calling-details .video-calling-content{margin-bottom:8px}}@media screen and (max-width: 767px){.agentDashboardUI .video-calling-box .video-calling-details .video-calling-content{width:100%}}.agentDashboardUI .video-calling-box .video-calling-details .video-calling-content .video-calls-details .video-call-attempts{display:flex;margin-top:10px}@media screen and (max-width: 767px){.agentDashboardUI .video-calling-box .video-calling-details .video-calling-content .video-calls-details .video-call-attempts{margin-top:5px}}.agentDashboardUI .video-calling-box .video-calling-details .video-calling-content .video-calls-details .video-call-attempts .label{letter-spacing:0px;color:#253858;line-height:1.4;opacity:0.6;font-size:14px}@media screen and (max-width: 767px){.agentDashboardUI .video-calling-box .video-calling-details .video-calling-content .video-calls-details .video-call-attempts .label{font-size:12.6px}}.agentDashboardUI .video-calling-box .video-calling-details .video-calling-content .video-calls-details .video-call-attempts .value{letter-spacing:0px;font-weight:300;line-height:43px;color:#253858;font-size:30px;margin-top:4px;opacity:1}.agentDashboardUI .video-calling-box .video-calling-details .video-calling-content .video-calls-details .video-call-attempts .value span{font-size:14px;opacity:.7;vertical-align:middle}@media screen and (max-width: 767px){.agentDashboardUI .video-calling-box .video-calling-details .video-calling-content .video-calls-details .video-call-attempts .value{font-size:22px;font-weight:400;margin:0;line-height:1.6}.agentDashboardUI .video-calling-box .video-calling-details .video-calling-content .video-calls-details .video-call-attempts .value span{font-size:10px}}.agentDashboardUI .video-calling-box .video-calling-details .video-calling-content .video-calls-details>a{text-decoration:none !important}.agentDashboardUI .video-calling-box .video-calling-details .video-calling-content .video-calls-details>button{font:normal normal 600 12px/16px "Roboto";letter-spacing:0px;color:#0075FF;opacity:1;text-transform:none !important;margin-top:5px;text-align:left;padding:0;width:100%;display:block;background-color:transparent}.agentDashboardUI .video-calling-box .video-calling-details .video-calling-content .pointers ul{list-style:none;margin-bottom:0;padding:0;margin-top:10px}.agentDashboardUI .video-calling-box .video-calling-details .video-calling-content .pointers ul li{color:#253858;font-family:"Roboto";display:flex;font-size:14px;line-height:1.5;position:relative;margin-bottom:10px}@media screen and (max-width: 767px){.agentDashboardUI .video-calling-box .video-calling-details .video-calling-content .pointers ul li{font-size:12px}}.agentDashboardUI .video-calling-box .video-calling-details .video-calling-content .pointers ul li span{font-weight:bold;margin:0 4px}.agentDashboardUI .video-calling-box .video-calling-details .video-calling-content .pointers ul li a{color:#0065ff;text-decoration:none;cursor:pointer}.agentDashboardUI .video-calling-box .video-calling-details .video-calling-content .pointers ul li img{margin-right:4px}@media screen and (max-width: 800px){.agentDashboardUI .video-calling-box .video-calling-details .video-calling-content .pointers ul li{align-items:flex-start;flex-wrap:wrap}}.agentDashboardUI .video-calling-box .video-calling-details .video-calling-content .pointers ul li>a{cursor:pointer}@media screen and (max-width: 1024px){.agentDashboardUI .video-calling-box .video-calling-details img{max-width:260px}}@media screen and (max-width: 767px){.agentDashboardUI .video-calling-box .video-calling-details img{max-width:100%}}.agentDashboardUI iframe{height:300px}.margainCustom{margin:3px 0px 3px !important}